Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for their part of the organization/specific product area.
Develop an effective sales team through training and coaching or management of key commercial programs.
Has strong connectivity to the market and the sales team ensuring high customer centricity.
Accountable for achieving own and team’s agreed sales, productivity, and performance targets. Creates and executes business plans to drive this achievement and is responsible for brands’ strategic and tactical planning in line with company strategy and standards.
Works independently to maintain existing clients and to develop new business opportunities.
Manages and optimizes effective allocation of resources to deliver required business results. Manages area sales and expense budgets.
Serves as a communication bridge from Senior Management to Sales Representatives /Product Specialists.
Leads a high-performing team of Medical Representatives / Product Specialists; hires, trains and develops them as necessary; provides coaching and feedback to the team.
Manages relationships with key accounts’ decision makers, key opinion leaders, patient associations; and other colleagues across business functions to achieve desired results.
Masters product knowledge and disease area knowledge; and coach the team on the same.
Gathers and is updated on required information regarding the market, key competitors’ market data, pricing intelligence, key accounts etc.
Ensures Excellency in Customer Satisfaction and Customer Services.
Complete all reporting and administrative requirements in a timely and accurate manner.
Operates within Novartis compliance, policies, and procedures; and creates a culture that ensures all reports, direct and indirect, do the same.
First Line Manager
Medical background (Pharmacists/Physician/Veterinarian).
Resident in Greater Cairo / Alex or Behera / Delta
Fluency in English both verbal and written, efficient Computer Skills.
Working experience 2 years as FLM/District manager in Multinational Company /companies – Generic industry.
Commercial OPS SIR SZ